2008 HEAT and ITSM Symposium

 

8th Annual HEAT & ITSM Symposium
with NEW Optional Training Sessions

The Symposium is similar to our HEAT and ITSM user groups but on a much larger scale. The purpose of the event is to give HEAT and ITSM software users the opportunity to share best practices, learn new tips and tricks, and network with other service desk professionals.

Benefits of Attending:

• Discover what's new with the HEAT and ITSM product lines
• Learn tips and tricks that will help you and your service desk be more efficient
• Exchange best practices and network with industry professionals

Featured Sessions:

• FrontRange Solutions' Product Roadmap
• Best Practices / Tips & Tricks / Ask the Tech Experts
• Customer Spotlights
• HEAT and ITSM Roundtable Discussions during Lunch
• Focused Breakout Sessions geared toward ITIL, HEAT, ITSM, IP Contact Center, Infrastructure Management, and much more

Who Should Attend:
HEAT and ITSM software users, managers, and executives

When:
Thursday, November 6th, 2008;  8 am - 5 pm
Friday, November 7th, 2008; 8 am - 12 noon

Where:
Kalahari Resort and Convention Center
Wisconsin Dells, Wisconsin

Discounted Hotel Rooms: Book room reservations at Kalahari by Friday, November 1st and receive a highly discounted rate of $89/night for Tuesday - Friday night, which includes free access to the indoor waterpark!  Reserve your room today by calling 877.253.5466.  Ask for the Ticomix - HEAT Symposium room block.

For more information,  please call 815.636.1499.

Training payment/cancellation policy: Classes must be paid for prior to attendance. In case of cancellation, you must give at least one weeks notice in order to receive a full refund.

 

Ticomix is your local FrontRange partner offering sales, services, and
support for GoldMine®, HEAT®, and ITSM® software. 
For more information, please call 815.636.1499.

 

 

 

Thursday, November 06, 2008 at 8:00 AM
- to -
Friday, November 07, 2008 at 12:00 PM (CT)

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Kalahari Resort & Convention Center
1305 Kalahari Drive
Wisconsin Dells, WI 53965

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HEAT Symposium Series Webinars

Ticomix is a provider of products and services for customer relationship management (CRM), sales force automation (SFA), IT service management (ITSM), information technology infrastructure library (ITIL), call centers, help desks, and computer networking. Our mission is to help our clients succeed through effective technology implementation and management. Headquartered in Rockford, Illinois, Ticomix also has a regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland, Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and Madison, Wisconsin; San Antonio, Houston, and Dallas, Texas

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